GABIFY PRIVACY POLICY

Effective Date: 01-12-2025
Issued By: SAHCHI HEARING AND SPEECH SOLUTIONS PRIVATE LIMITED (“Gabify”)

1. INTRODUCTION

This Privacy Policy explains how Gabify collects, uses, stores, discloses, and protects personal and sensitive personal data through:

• The Gabify corporate website
  
• Outreach, marketing, and enterprise onboarding
  
• Communication with registered users and potential customers
  
• Support, operations, and account management activities
  

This Privacy Policy does not apply to the Neurolens application, which is covered under Section 11 due to its handling of AI, audio/video, and clinical data.

By accessing or using Gabify services, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy.

2. DATA WE COLLECT

Gabify collects the following categories of data:

2.1 Personal Information

• Name
  
• Email address
  
• Phone number
  
• Profession & role
  
• Organization name
  
• Location
  
• Communication preferences
  

2.2 Organization & Account Data

• Institution type (clinic, school, NGO, etc.)
  
• Subscription or onboarding information
  
• Contractual documentation
  
• Business communication records
  

2.3 Technical Data

• IP address
  
• Device identifiers
  
• Browser type & version
  
• Usage logs
  
• Time spent on website
  
• Clickstream data
  

2.4 Cookies & Tracking Data

• Essential cookies
  
• Analytics cookies
  
• Preference cookies
  

Gabify does not collect child or patient data through the main website.

3. HOW WE USE THE DATA

We use collected information for:

3.1 Service Delivery & Customer Support

• Providing information about Gabify products
  
• Facilitating demos and onboarding
  
• Responding to inquiries
  
• Sending service updates
  

3.2 Marketing & Communication

• Email newsletters
  
• Product updates
  
• Event invitations
  
• Digital advertisements (if consented)
  

3.3 Analytics & Improvements

• Optimizing website user experience
  
• Understanding visitor demographics
  
• Improving product strategy
  

3.4 Legal & Security

• Compliance with applicable law
  
• Fraud prevention
  
• Security monitoring
  

4. LEGAL BASIS FOR PROCESSING

Our processing is based on:

• Consent (newsletter signups, contact forms)
  
• Performance of a contract (enterprise onboarding)
  
• Legitimate interests (website analytics, security)
  
• Legal obligation (audit logs, government compliance)
  

5. DATA SHARING

We may share data with:

• Managed hosting providers
  
• Customer support systems
  
• Email service providers
  
• Legal authorities (if required)
  
• Internal Gabify entities
  

We never sell or trade personal data.

6. INTERNATIONAL DATA TRANSFERS

If data is stored or processed using international cloud providers, Gabify ensures:

• Contractual safeguards
  
• Encryption
  
• DPDP and GDPR-aligned protection
  

7. DATA RETENTION

• Website logs: 12 months
  
• Communication records: 24–36 months
  
• Contractual data: As legally required
  

8. USER RIGHTS

Users may request:

• Access
  
• Correction
  
• Deletion
  
• Withdrawal of consent
  
• Data portability
  

Requests can be sent to: info@gabify.life

9. SECURITY MEASURES

• Encryption in transit
  
• Role-based access
  
• Firewalls & DDoS protection
  
• Periodic audits
  
• Employee confidentiality agreements
  

10. GRIEVANCE OFFICER

Email: info@gabify.life
Response Time: Within 30 days

11. CHANGES TO THIS POLICY

We may modify this policy. Continued use of Gabify services implies acceptance of updated terms.

12. CONTACT INFORMATION

For questions: info@gabify.life